Common Questions

Are Hometown Storage Units Secure?

All Hometown Storage facilities are equipped with 24-hour-video surveillance and are fully fenced and secured with electronic security gates with keypad access. Your individual self storage unit will be secured by your own lock and you will keep the key. 

Please note: we do not accept or maintain copies of tenant’s keys.

Does Hometown Storage Require Long-Term Commitments or Lease?

No. Hometown Storage does not require long-term leases for the use of our self storage units. All storage unit leases are on a month-to-month basis.

How Can I Pay for My Self Storage Unit?

Hometown Storage accepts all major credit cards as well as personal and business checks. Payment can be made online or in store. In order to help ensure the security of your self storage unit, as well as those of our other customers, we prefer not to accept payment by cash. However, we will make exceptions if necessary.

How Do I Request a Storage Unit at Hometown Storage?

Requesting a self storage unit at any of our Hometown Storage locations throughout West Tennessee is easy. There are two simple ways to request a storage unit: If you are not sure which storage location is nearest to you, simply enter your location within the search bar to find a location or select a location from our list of self storage facilities. Once you have selected a location, choose the unit size you need and then fill out the request form. Once your request is received, we will contact you to confirm that the requested unit size is available at the selected location.

How Much Do Storage Units Cost at Hometown Storage?

Our goal at Hometown Storage facilities is to maintain low storage unit rates as a locally owned business within the city. To check the current availability of self-storage units, please locate a Hometown Storage facility near you.

What Kind of Storage Units are Offered at Hometown Storage?

  • Standard Storage Units: Designed for easy loading and unloading, these storage units are our most popular option. Most of these units offer convenient, exterior drive-up access via a rolling door that can be secured with your choice of lock. Because Standard Storage Units are not climate-controlled, the contents inside are subject to naturally occurring seasonal temperature variations.
  • Climate-Controlled Storage Units: Climate-Controlled Storage Units come in a variety of sizes and are typically accessed through interior hallways in order to help maintain a more consistent temperature environment for your sensitive belongings. As such, please keep in mind that these storage units do not offer drive up storage access. However, because they maintain a more consistent temperature, they may be better suited for storing items such as antique furniture, business records, business inventory, etc. Not all storage facilities have Climate Controlled Storage Units so please call for availability.
  • Contractor Warehouse Space: At select locations, Hometown Storage offers space that accommodates contractors and small businesses. Typically, these units feature small offices and warehouse space. We are continuing to add more of these types of units, so please call to discuss your particular business needs.

What Size Storage Units Does Hometown Storage Offer?

Hometown Storage offers a variety of self storage unit sizes to accommodate all of your self storage needs. Storage unit sizes range from 5×5 storage units all the way up to 16×50 large storage units. Select Hometown Storage facilities also offer larger storage space that can accommodate contractors, small businesses or other special applications. For more detailed information about the specific sizes of our self storage units at each of our storage facilities throughout West Tennessee, find a storage facility near you.

If you are unsure about what size storage unit you need for your belongings, you can either use our Self Storage Unit Calculator, give us a call at any of our storage locations, or contact us via email by filling out our contact form. We may even be able to customize a unit to meet your specific storage unit needs. 

At Hometown Storage, our mission is dedicated to delivering flexible, secure, and dependable self-storage solutions in Tennessee. We emphasize outstanding customer service and aim to build enduring relationships with our clients. Our focus is not just on meeting storage needs, but also on ensuring each customer's experience with us is positive and satisfying.

Copyright © 2024 Hometown Storage Powered by DevQ